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Terms Conditions for Your Pojok Account

When you open an account with us, you agree to these terms covering deposits via bKash, Nagad and Rocket, game-play rules, withdrawal verification and account security. We built them to keep operations clear and your wallet protected.

Account eligibilityDeposit & withdrawal rulesGame-play conductVerification stepsAccount suspension

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What These Terms Cover

Pojok Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern your use of Pojok and describe your rights and responsibilities when you deposit, play and withdraw. By registering an account, you confirm you meet the legal age and residency requirements for online gaming in your jurisdiction. We operate in regions where local law

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permits such services; availability depends on your location and applicable regulations. Your account is personal—you may not share login credentials, allow third parties to access your wallet or place wagers on behalf of someone else. Deposits made through bKash, Nagad, Rocket or bank transfer must originate
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from an account registered in your own name; we verify ownership as part of our anti-money-laundering process. Withdrawals follow the same verification path: we match your wallet details to your registered identity before releasing funds. We reserve the right to request additional documentation at any stage
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if a transaction appears inconsistent with your account history. Game outcomes are determined by certified random-number generators or live dealer draw; you accept that results are final once a round closes. We prohibit coordinated play, bonus abuse, chargebacks filed in bad faith and any attempt to
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manipulate software or exploit technical errors. Breach of these rules may result in account suspension, forfeiture of balances and permanent exclusion. We update these terms periodically; continued use of your account after changes take effect constitutes acceptance of the revised terms. If you disagree with an
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update, close your account before the effective date.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

Our Approach to Fair Play and Account Security

We wrote these terms to protect both your wallet and our operations. Every rule you see—from deposit-source verification to game-play conduct—exists because we handle real money and need a clear framework when disputes arise. We enforce them consistently and explain the reasoning when we ask for additional documents.

Verification process

We check that your bKash, Nagad or Rocket number matches your registered identity before processing withdrawals; this step prevents unauthorized access and satisfies our compliance obligations under anti-money-laundering rules.

Game fairness

Slot and table outcomes come from certified random-number generators tested by independent labs; live games are streamed from real tables with physical cards and dice, so results cannot be altered after bets close.

Dispute resolution

If you believe a bet settled incorrectly or a withdrawal was delayed without reason, open a ticket through your account dashboard—we review server logs, game-round data and payment-gateway records to determine what happened.

Policy updates

When we revise these terms, we post the updated version in your account settings and send a notification to your registered email; you have fourteen days to review changes before they take effect.

POLICY QUESTIONS

How to Reach Us About These Terms

If you have questions about eligibility, Deposit references, withdrawal verification or any clause in these terms, our support team will walk you through the policy and explain how it applies to your account. We keep records of every inquiry so we can refer back if the same issue comes up again.

Terms & Conditions FAQ

We will freeze the deposit and ask you to verify ownership of the sending wallet. If you cannot prove it belongs to you, we return the funds to the source and may suspend your account under our anti-money-laundering policy.

No—your account is personal and non-transferable. Sharing credentials breaches these terms and can result in permanent closure, even if the other person only browsed games without placing bets.

Once the round closes and your balance updates, the result is final. Server timestamps and game-round identifiers are recorded; if you suspect an error, open a support ticket immediately so we can pull the logs.

Opening multiple accounts to claim the same promotion, coordinating bets with other users to clear wagering requirements with minimal risk, or exploiting software bugs to inflate balances all fall under bonus abuse and trigger account review.

For minor issues like incomplete verification, we send a warning and give you time to upload documents. For serious breaches—coordinated fraud, chargebacks filed in bad faith—we may suspend immediately and explain the reason afterward.

Log in and open Account Settings, then tap Legal—you will see the complete current version, your acceptance date, and a download link if you want a copy for your records.

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