Legal Standing and Jurisdiction
Pojok operates as an online gaming platform serving eligible Bangladesh regions where local law permits access. When you open an account with us, you confirm that you meet the age and eligibility requirements in your area. We process deposits via bKash, Nagad and Rocket under the
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payment-service agreements those wallets maintain with their own regulators; we do not hold a banking licence ourselves. Your account balance reflects the chips we hold on your behalf; withdrawals clear once we verify your identity and wallet ownership, usually within the same session. We reserve the
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right to suspend or close accounts that breach our terms, attempt fraud or operate from restricted regions. Our customer-support team handles disputes through the contact channels listed on this page; if you believe we have made an error, reach out and we will review your case.
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We update these terms when regulatory guidance changes or when we expand payment rails; we will notify you by email or account banner when material updates occur. By continuing to use the platform after an update goes live, you accept the revised terms. This framework applies
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to all services we offer—slots, live casino tables, sportsbook markets and any promotional features running on your account. All game outcomes are determined by the provider studios we host; we do not alter RTP or results. Your data is handled under our privacy policy, and cookie
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use is governed by our cookie notice. For jurisdiction purposes, disputes are subject to the laws of the region from which you access the platform, provided that access is legally permitted in that region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.